VISION AND MISSION
Vision and Mission
Vision
Mission
To implement a Total Quality Management System in Koothali Grama Panchayat during the financial year 2018-19, achieve ISO 9001:2015 certification, and renew and maintain the certification in accordance with changing requirements.
Quality Policy
The policy of Koothali Grama Panchayat is to become a people-friendly Grama Panchayat by implementing a Total Quality Management System in the Grama Panchayat office, reviewing quality objectives periodically, providing the best possible services and development programmes to the public in a transparent and timely manner, ensuring their complete satisfaction, and promoting the overall development of the Grama Panchayat.
Quality Objectives
- Provide services to the public within the time limit prescribed in the Grama Panchayat Citizen Charter.
- Achieve 100% utilisation of the funds allocated by the Government for the annual development plans of the Grama Panchayat.
- Collect all taxes and fees due to the Grama Panchayat within the respective financial year.
- Take action within 5 days to address and resolve public complaints.
- Collect plastic waste and other biodegradable waste and hand it over to the recycling unit.
- Coordinate sanitation activities and disease prevention activities in the health sector.
- Dispose of applications for various welfare pensions in a timely manner.